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If an item you are looking for is not available through Columbus Metropolitan Library’s (CML) catalog, we may be able to borrow the item from another library through a service called InterLibrary Loan (ILL). Through ILL, it is possible for you to obtain books, microfilm and articles.
You must have a library card to make an ILL request. Kids Cards cannot be used for ILLs. Outreach customers may use this service if they pick up and return their ILL materials at a CML location.
You can submit your request online through the ILLiad system. You can also call 614-645-2275 or visit a CML location for assistance. You may have up to 10 active ILL requests at a time.
After you create and log in to your ILLiad account, choose the type of request you want to make under NEW REQUEST. On the form, fill out the required information and any additional information you have and then click submit.
Please be aware that it usually takes between two to four weeks for a requested item to arrive. There is no guarantee that we will be able to obtain the requested item for you.
Your request may be denied or delayed for one of the following reasons:
Items that cannot be requested:
Items that can be difficult to obtain:
Items usually arrive within two to four weeks, and you will be contacted by email or U.S. mail when they do. Article requests can arrive more quickly if sent electronically. Because we cannot guarantee renewals for these items, please be sure to pick them up promptly.
You will be notified by email or U.S. mail if we are unable to borrow the item you requested. You may try resubmitting your request at a later time.
Visit your CML location's Customer Service desk to pick up and check out your item once you have been notified it is ready. Please do not remove the wrap and/or label from the item. Please pick up your ILL as soon as possible. The pickup deadline will hold until date from your notification. Items not picked up by this date will be returned to the lending library..
Loan periods and renewals are determined by the lending library. Be aware that some lenders do not allow renewals. Log on to your ILLiad account to request a renewal online or call 614-645-2275 for assistance. If the renewal is approved, you will be given a new due date which will be updated on your library account within 2 business days. If your renewal is denied, you must return your item by the original due date.
The automated phone renewal option and My Account through CML's catalog cannot be used for renewals.
Renewal requests can be made as early as 7 days before the item's due date. ILL items can only be renewed once.
When returning ILL materials, please be sure the label or wrap is still attached and bring them inside the library. It is very important that you do not place ILL materials in the outside book-drop to avoid damaging the items.
Please return your material to any branch of the Columbus Metropolitan Library. ILL materials may not be returned to other library systems, e.g., Bexley, Southwest, Worthington. Articles do not need to be returned unless stated on the wrap.
You will be charged the replacement cost of any unreturned or damaged ILL materials. The replacement cost is determined by the lending library. If you eventually return the item in good condition, the replacement cost will be removed from your account, but you will still be responsible for any materials recovery fees (if assessed). Please notify staff immediately of any lost or damaged ILL materials so that we can contact the lending library. Repeat instances of lost/damaged items will result in the loss of ILL privileges.
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.
This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.